Privacy Policy

Protecting customer information is important to us. You can feel confident that when you deal with Rheem online, your personal information will not be used in anyway that you did not intend it to be used.

The type of information we require depends on how you wish to use this web site. It is possible for you to visit this web site without telling us who you are.

This web site does not collect any personal information about individuals unless that information is required to apply for one of our many services such as a request for further product information.

Your information will be held in strictest confidence. Personal information will not be released to third parties except to further the purpose for which you provide the information.

Q: How will you use any information that I submit?
A: We will use your information for the purpose of completing business with us, or in any way that you give us permission to.

Q: If I make a mistake can I correct it?
A: At any point before submitting a request for a project proposal or making a general enquiry, you can use your browser's back button to return to previous pages to modify or correct your information.

Q: Will you sell my information to other companies?
A:No. We never sell, trade, lease or rent any personally identifiable information to other companies.

Q: Does this web site use cookies?
A: Yes we do use cookies in parts of the website to make it easier for you to use this website and to provide a better, more customised service for customers. Cookies are bits of information that the website can transfer to your computers hard drive.

Q: Do you use any tracking devices?
A: Yes, we use Google Analytics to track your visit, storing all associated and available information. For more information, please visit:

Q: What is "spam" and does this web site use it?
A: Spam means unsolicited advertising material sent via email. We will not send out this type of material.

You can obtain information on privacy issues in New Zealand by visiting the Office of the Privacy Commissioner website at